The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Five Star Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in over 247 Charities, Service Organizations and Community Events where we partnered with local charities and non-profits in 2015 and 2016. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well. is about our community where we strive to find different ways to support those who need help, when they need it. Our employees are driven to make a difference because we Care!

Operation Kindness, National FFA Foundation

Metro Crest Services

Driving Dreams Scholarship Fund

Kidd's Kids, Community Food Bank

Holy Angels Residential, Alzheimer's Association

Did Five Star Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Five Star Subaru

Subaru and Five Star Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Trykes For Tykes - Jessica M

On a sunny December Saturday morning, Five Star Subaru of Grapevine and their team watched as six mobility challenged children received trykes. The trykes are engineered by Grapevine AMBUCS alongside physical therapists giving the gift of mobility and independence. The tryke fits the child's needs and gives them the ability to ride a bike by improving physical, mobility, and social skills. We want to give a big thank you for Five Star Subaru's support and the way you give back to our community. You made this a very special day for us as we all watched the kids riding around your parking lot with big smiles on their faces.

Trykes For Tykes

Donation for Grace of Grapevine - Dee B

Transportation is a huge challenge for many GRACE clients. With little public transportation within north Tarrant County, getting to and from work, school, grocers, clinics, and all other destinations is a constant concern. The kind folks at Sam Pack’s Five Star Subaru of Grapevine know how important reliable transportation is. Recently the dealership worked with a customer to turn her trade-in into a donation to GRACE. Sandi Clark stepped onto the Five Star Subaru lot intent on getting new Subaru. When the conversation turned to the trade-in value of her older model car, Sandi saw the chance to help another person in a much more valuable way. Instead of using her car as a trade-in, Sandi asked the Subaru salesman, Calum Allen, if she could donate it to GRACE instead. Calum and Dee Boyett, Five Star Subaru Public Relations Specialist, immediately contacted GRACE.GRACE was recently selected by Subaru as its 2020 “Share the Love” charity—the third year in a row GRACE has been honored in this way. Each year, GRACE and the Subaru leadership and sales team get together to talk about those who come to GRACE for help. The “Share the Love” campaign runs early-November through the first few days of the new year, and Subaru donates $250 to GRACE for every car sold during that time. In total, Five Star Subaru has donated nearly $130,000 to support GRACE services and programs. Naturally, when the opportunity came to help GRACE with the car donation, Calum, Dee, and dealership manager Tony Hooman jumped at the chance. Our thanks to Sandi, for her selfless generosity, and to the folks at Sam Pack’s Five Star Subaru for keeping GRACE in their thoughts.

Donation for Grace of Grapevine

Subaru Sponsors Duck Race 3 years in a row!! - Dee B

Five Star Subaru is the proud sponsor of the 3rd annual duck race held at Grapevine Parks and Rec. For the past three years, we have been the lead sponsor where proceeds go to help Grapevine and Colleyville High School students with scholarships to help students get computers that normally would not be able to afford one. Especially during COVID is this ever so important for students to have a computer. Students write into GCISD and complete a short essay as to why they can not afford a computer. The Grapevine Rotary gets the essays and with the funds received from the duck race are able to help each and every one of these students receive a computer so they can attend school virtually. Community Relations Manager Dee Boyett aligned with Grapevine Rotary club 3 years ago and is an active member to make sure that all students that need computers will receive one its a main core value of Subaru Loves to Learn. During the pandemic, there have been many teachers who will be asking students how they feel, as a way to gauge the well-being of students during this time. Students that have to worry about food, shelter, clothing, and not being able to have a computer for school have so much more added stress. When they can interact with their peers and teachers they feel a sense of belonging and a feeling of contributing to society through learning. The more students learn the more secure they become and gain a thorough understanding and a sense of well-being which helps to diminish stress levels. Receiving a computer is not only a wonderful gift as it can be life-changing for these students.

Subaru Sponsors Duck Race 3 years in a row!!

Heard it through the Grapevine - Dee B

Several months ago Subaru of Grapevine was asked to sponsor the Grants program for the City of Grapevine. Subaru feels it is our personal responsibility to protect Earth’s natural wonders and encourage our retailers and customers to engage in smart environmental practices. Five Star Subaru aligned with the City of Grapevine to give two different grants away, one for beautification and the other for recycling.There was a meeting held at Five Star Subaru where participants were asked to present their safe and helpful environmental practices for a better future. Sam Pack’s Five Star Subaru Community Relations Manager along with the City of Grapevine listened carefully to all those who entered the grant programs. Two different groups were awarded grants. Grapevine Faith High school implemented two water stations to help with recycling. Cross Timbers elementary school is going to beautify their front entrance. During the visit to our dealership, the City of Grapevine learned about our Subaru Loves the earth program with Terracycle. Dee Boyett, Community Relations Manager, and Cindy Harris from City of Grapevine had a meeting and Cindy was introduced to Kyle Riggs from Terracycle. Kyle mentioned how through their partnership with Subaru, “we have diverted more than 4.200,00 pieces of waste from landfills, he also said,” by transforming collected waste we are able to make recycled benches, picnic tables, and outdoor furniture.”On July 22nd, 2020 Cindy invited Subaru of Grapevine to host a meeting with the City of Dallas, City of Fort Worth, and City of Irving. The meeting was to share with our sister cities how Terracycle can improve their communities too. Subaru of America Ryan Streeter and Kyle Riggs from Terracycle showed a power-point presentation. There were many questions and great feedback. In the end, all cities are aligning with Terracycle and Subaru to make a difference in our world. One small act of kindness to help our community turned out to help many others in a cause that puts waste to good use in our community.

 Heard it through the Grapevine

Feed our Kids - Dee B

Today June 19,2020 we at Five Star Subaru showed up with 200 box lunches and and a shave ice cream truck to feed kids that may not have a meal this summer. It is part of Subaru's commitment to our community here in the Grapevine area. With a crossing guard and Subaru team members we enjoyed laughter and smiles galore as each child one by one stepped up to get their sandwich, chip, and juice drink box lunch. But, that was not all we at Five Star Subaru knew it would be a very special touch to have a Tiki Island shave ice cream truck come too. Loaded with reggae music and all kinds of choices kids lined up to receive their ice cream to cool down after their delicious lunch.Community Relations Manager Dee Boyett with two of her co-workers, Casey Pierce and Rutger Kesling enjoyed bringing love to each of these children today. Subaru loves to help, just one part of the Subaru love promise, its one more reason why Subaru is more than a car company.

Feed our Kids

Covid-19 Strong - Five Star Subaru F

Being a part of a community starts in your backyard and we at Five Star Subaru belong to Grapevine Rotary Club where the motto is "Service above Self!" During the past few weeks we at Sam Pack's Five Star Subaru aligned with Grapevine Rotary to make sure Grapevine Fire Department received 1,000 N95 face masks to serve the Grapevine Community. Chief Darrell Brown was so thrilled that through our connections we were able to find masks and have them made quickly so they could have them within a matter of hours. But, that is not all, our Customer Relations Manager at Five Star Subaru Dee Boyett is on a volunteer club that helps people in the Grapevine area by calling people to make sure they have what they need groceries, running errands, walking dog etc. More importantly, help with needs that might be hard to come by like the Police Chief who needed thermometers to check his staff for the virus. By doing the calling list we found out the Chief of police Mike Hamlin and his crew needed thermometers within a few hours we connected the Deputy Superintendent Brad Schnautz with the Chief of Police and they had 11 thermometers at their station that very same day. Through the connections and partnering Sam Pack Five Star Subaru with Grapevine Rotary we were able to not only help our district but other school districts as soon as they heard of this news are helping their local police stations too!! Next week Dee Boyett with two of her co-members from Grapevine Rotary Jan Ramsey and Darlene Freed will meet to sew and make more masks for the police department and fire department and for the dealership and the Rotary club alike. This is what it means when you become more about community, when we go out of our way to build lifelong relationships, "Subaru's Love Promise, we do this because we feel it is the right thing to do!"

Five Star Subaru
Covid-19 Strong

Subaru Loves the Earth - Dee B

Keep Grapevine Beautiful is pleased to announce that Sam Pack’s Five Star Subaru Grapevine will be sponsoring our Community Grants Program. Each year we provide up to $3,000 to schools or organizations for projects that focus on improving the community in one of the following areas: litter prevention, waste reduction and beautification. “Subaru loves the Earth and we at Five Star Subaru are very dedicated to helping the beautification of Grapevine, Texas,” says Dee Boyett, Community Relations Specialist of Five Star Subaru. Keep Grapevine Beautiful is excited to collaborate with Sam Pack’s Five Star Subaru-Grapevine on this wonderful opportunity for the community. One of this years winners picked by Grapevine Parks and Rec's and Dee Boyett from Five Star Subaru is Grapevine Faith High School. The representative from Grapevine Faith High School, Mallory Greer gave a presentation that we were very interested in supporting.She had some great facts on just how much waste would be eliminated by installing a refillable water station. Teachers, students, and athletic departments both home and visiting would benefit.The opportunity for Subaru to align with recycle, reuse, and re-purpose came alive at their high school and we installed not one but two water stations!!!The most impressive fact we learned from Mallory Greer was, "With one refillable water station we have saved in one year over 400,000 water bottles from making to the landfill."Pictured above are the two water stations as you can see we are all thrilled to be a part of making a difference to help save the earth!!!!

Subaru Loves the Earth

Subaru Loves to Learn - Dee B

Sam Pack Subaru of Grapevine has championed with the Longhorn Council, Boy Scouts of America, LLC for the past 3 years by donating college scholarships for Eagle Scouts. The Eagle Scouts had to earn the highest level of achievement or rank attainable in the Scouts BSA program while being a member of the Longhorn Council and submit a video explaining, “How Scouting impacted your life as well as your community?” Scholarships have been presented during the “Legacy Breakfast” fundraising event held at the Marq in Southlake and chaired by Sanjay Chandra, CFA, Trinity Private Equity Group. This community outreach fundraiser brought the Cities of Colleyville, Grapevine, Southlake and the towns of Trophy Club and Westlake together to support their local Scouting program. With 2019 being the 100th anniversary of the Longhorn Council we opened the scholarship opportunity to Eagle Scouts in the 23 Counties served by the Council. The Council Camporee was held at the Texas Motor Speedway 11/10/19 where Scouts and their families were able to spend a day experiencing Scouting skills and STEM activities followed by an evening of entertainment and achievement awards. Sam Pack Subaru of Grapevine awarded the two winning Scout scholarships during the evening celebration. We thank Sam Pack Subaru for their generosity in supporting Scouting and helping two Eagle Scouts each year through their scholarship program, to further themselves by attending college. Yours in Scouting, Dietz L. Froehlich | Development Director

Subaru Loves to Learn

Subaru Loves Pets - Dee B

On behalf of all of the dogs and cats at Operation Kindness, thank you, Subaru of Grapevine, for being our heroes! Thanks to your generous donation of $10,000,homeless animals in North Texas will receive life-saving medical care, love and attention during their stay with us and and find their forever homes! Your gift provides much needed medicine and vaccinations, surgeries, food,toys, warm blankets and beds-making their time at Operation Kindness safe and fun! We could not do it without your kindness. Operation Kindness is the leading no-kill animal shelter in North Texas. Since our founding in 1976,Operation Kindness has saved more than 107,000 homeless animals.We take pride in our ability to treat and rehabilitate the dogs and cats in our care and give them the opportunity to experience a great quality of life. Operation Kindness serves as a partner for 40 municipal shelters and rescue groups who have animals in need of lifesaving medical care, or are simply low on space. Again, without generous people like Five Star Subaru we could not help all the animals that we can!!! Many thanks, Amy Udell Grants Manager Operation Kindness

Subaru Loves Pets

Subaru Loves Science - Dee B

On October 1st the wonderful group at Five Star Subaru showed up with so many colorful, informative, and exciting Science books. Some of the students remembered them from coming for the past two years as well. The children that received the best scores and best manners that week were selected to hand out the books. The excitement filled the air with children engaged in learning and reading these delightful science books. We can not thank you enough Subaru for allowing Uplift Grand Preparatory School to be the recipients of such a treasure-able gift. You have allowed us to add to our library and we can not wait to see you again next year!!! Sincerely, Christian Martinez-Canchola PYP Dean | Uplift Grand Primary

Subaru Loves Science

Subaru Loves to Help - Dee B

Mr. Sam and Tony Pack of Five Star Subaru donated to our local charity Grace of Grapevine for their Gala event on October 26th,2019. The GRACE Gala is the single, largest fundraiser of the year for GRACE. Revenue from the event supports all GRACE services including the Food Pantry, Transitional Housing, Community Clinic, Clothing Room, Emergency Services, and the seasonal programs for children like Feed Our Kids, Christmas Cottage, and Back-To- School. We want to thank you Five Star Subaru for all the help you are giving to our community!!! Mark Woolverton, CFREChief Development Officer, GRACE

Subaru Loves to Help

Subaru Loves to Care - Dee B

Dear Dee, On behalf of The Light The Night Team and the entire staff at The North Texas Chapter of The Leukemia & Lymphoma Society,thank you for bringing light to the darkness of cancer this past year. We hope you had a wonderful time with your family, friends, colleagues and team members at our event and we look forward to you joining us again next year! Thank you Subaru for caring and helping us to find a cure for blood cancers and help patients and their families. Until A Cure,Danielle Chelf | Campaign Specialist, Light The Night

Subaru Loves to Care

Subaru Loves to Help - Dee B

The First Annual Veterans car show at Kraken Motorsports and Dotson Tuning was a huge success. We raised $2250 for 22KILL, a local non profit whose mission is to create a community that raises awareness and combats suicide by empowering veterans, first responders, and their families through traditional and non-traditional therapies. We could not have done it without our friend and sponsor, Five Star Subaru Grapevine. Thank you for providing the trophies and the prizes for Best of Show, 2nd, 3rd and People's Choice!! Thank you, Alicia Rizzo, Kraken Motorsports

Subaru Loves to Help

Subaru Loves to Learn - Dee B

Good afternoon! My name is Matthew Vinson, the PR Officer for Carroll Senior High School Student Council. On behalf of the CHS and CSHS campuses, I wanted to reach out today to personally thank you for your Homecoming sponsorship! Over the years, Homecoming has easily become our most successful fundraiser, benefiting the high schools and our community as a whole. Our councils wouldn't have been able to afford such an event without generous businesses like yours. Thank y'all again, and I hope you have an amazing day! Best regards,Matthew VinsonPR Representative, Carroll Senior High School Student Council

Subaru Loves to Learn

Walk to End Alzheimer's in Grapevine - Daneen B

Dear Five Star Subaru your belief in and support of the mission of the Alzheimer's Association is helping change lives across North Central Texas. On behalf of each person we serve, I want to extend my sincere appreciation for your company's contribution of $2,000 to our 2019 Walk to End Alzheimer's in Grapevine. Your donation will bring hope to families effected by this disease while we continue the quest to find a cure.Your generous gift will allow education programs, support groups and care consultations to help serve these families. It is because of generosity like yours that we are able to provide these much needed services. It is our mission to eliminate Alzheimer's by providing care and support for all affected and reducing dementia through promoting brain health which we pursue everyday. Not only do we want to thank you for the donation we would also like to thank you for bringing Operation Kindness so that many families were able to leave with a FREE PUPPY that you paid for Saturday. Subaru loves to help and Subaru loves pets was in full spectrum on Oct. 12th. It was so nice to see the smiles you brought to many people during the walk. Thank you again for joining us on our quest to end Alzheimer's!!!!

Walk to End Alzheimer's in Grapevine

Keep Grapevine Beautiful - Daneen B

GRAPEVINE, TEXAS – Keep Grapevine Beautiful is pleased to announce that Sam Pack’s Five Star Subaru Grapevine will be sponsoring our Community Grants Program. Each year we provide up to $3,000 to schools or organizations for projects that focus on improving the community in one of the following areas: litter prevention, waste reduction and beautification.“Subaru loves the Earth and we at Five Star Subaru are very dedicated to helping the beautification of Grapevine, Texas,” says Dee Boyett, Public Relations Specialist of Five Star Subaru. Last year winners included Grapevine Faith Christian School, which was granted $2,000 for the installation of refillable water bottle fountains, Dallas Off-Road Bicycle Association, which was granted $300 toward the purchase of a new kiosk for placement at the Catfish Lane trail head of the Horseshoe Mountain Bike Trail and Grapevine High School Parent Teacher Association, which was granted $400 to be used for ongoing beautification of the Centennial Garden at the school’s main entrance.“This grant program helps organizations bring meaningful projects to life,” says Cindy Harris, Volunteer Services Liaison of Grapevine Parks and Recreation. “These projects help improve the community in three very important areas, which is what Keep Grapevine Beautiful aims to do also.”Keep Grapevine Beautiful is excited to collaborate with Sam Pack’s Five Star Subaru-Grapevine on this impactful opportunity for the community. The Community Grants Program will begin accepting new applications starting Monday, September 9 through Tuesday, October 8 at 5:00 pm. Finalists will be notified on Wednesday, October 16 and will be asked to present their project to the Keep Grapevine Beautiful Advisory Board meeting on Monday, November 11. The winners will be notified no later than Sunday, November 13.To apply to Keep Grapevine Beautiful’s Community Grants Program, visit starting Monday,

Keep Grapevine Beautiful

Soles4Souls Wearing out Poverty - Dee B

"Some people just know how to make things happen and you are absolutely one of those people", says Buddy Teaster CEO for Souls4Soles. I did not want another day to go by without acknowledging all the hard work, time, and energy you invested in our work together. Your efforts made a real difference to people all around the world. Together as a team we were able to help kids in schools and adults at work with shoes. It is amazing to think it all starts with shoes. Without shoes kids can not attend and walk to school and adults can not work. Shoes can actually help with fighting disease in some countries they can offer hope and dignity. When partners like Soles4Souls and Five Star Subaru team up we can and will make a difference in our world it is nice to see that "Subaru Loves to Help!!' With Deepest thanks, Buddy Teaster.

Soles4Souls Wearing out Poverty

Subaru Loves to Care with Blankets of love - Dee B

The Leukemia and Lymphoma Society of North Texas had the amazing pleasure to partner together with Five Star Subaru of Grapevine on June 26 for their Subaru Loves to Care Program. Five Star Subaru delivered 80 blankets and 10 arts and crafts kits to Radiation Oncology, while also conveying hope, warmth, and uplifting words of encouragement to those currently being treated with and battling for their lives. Each blanket came along with a personal note of hope written by the customers and staff of Five Star Subaru that the patients absolutely loved reading. The Leukemia and Lymphoma Society of North Texas is beyond appreciative for the kindness and commitment of Five Star Subaru not only for our mission but also to those in our local community. Seeing the joy on patients’ faces as the blankets were personally delivered was extremely rewarding and heartwarming. We are honored to collaborate with an organization that offers back to the absolute most meriting individuals and carries light to the darkness of a cancer diagnosis.Thank you again for your participation.

Subaru Loves to Care with Blankets of love

We are the Stars - Dee B

We were nominated as one of the Top 10 nominees for the Love Promise Retailer of The Year Award in Las Vegas and Five Star Subaru Grapevine was in the 10 picked out of 633 Subaru Retailers.Tony Hooman General Manager said, "We are a team at Five Star Subaru and that is why we are honored to accept this award, we work hard everyday to live out the Subaru Love Promise!" The Subaru Love Promise Customer and Community Commitment Award recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. They have also exemplified our culture of making the world a better place while demonstrating an outstanding commitment to passions and causes in the community,focusing on areas like the environment, health,education and pets. Love means being more than a car company it our vision to show love and respect to all people at every interaction with Subaru. We are committed to improving the lives around us by being a positive force in the community where we live and work, not just with donations but with actions that set an example for others to follow.

We are the Stars

Going Green at Five Star Subaru - Dee B

Eco-Friendly Award recognizes Subaru retailers who complete comprehensive program to minimize environmental impact in DFW. Subaru of America, Inc. (SOA) today presented Subaru of Grapevine with the Subaru Eco-Friendly Retailer Award. This award is given to Subaru retailers who complete a voluntary environmental program designed to make a positive impact on their community and local environment. To complete the comprehensive certification process, Subaru retailers must meet the requirements of a point-based inspection in five areas of conservation: energy efficiency, water conservation, recycling,waste management, and community involvement. Five Star Subaru optimized their facility’s energy efficiency by installing all new LED lighting in the entire facility and programmable thermostats. To reduce water consumption, the facility was upgraded with re-cycled water for the car wash, as well as water efficient landscaping. By recycling material such as paper,metal, cardboard and plastic, waste is diverted from landfills. Their facility continues to ensure proper disposal of other waste material such as oil, coolant, batteries and tires, and Subaru of Grapevines employees are actively involved in community programs focused on preserving and protecting the environment. When you visit the cafe area designed for guests to enjoy on their visits you can observe the terra-cycle boxes reserved for re-cycling.

Going Green at Five Star Subaru

Subaru Rally Car Event - Daneen B

This year we hosted the Subaru Rally Car at Five Star Subaru. The rally car and Subaru enthusiast got to have their very own opportunity to sit in a official rally car and get there picture professionally taken. They had the thrills of winning all kinds of “Subaru Gear” and getting to speak to experts of all kinds about their new Subaru’s with official Subaru technicians.We provided free So-Cal tacos all weekend for attendees and even complimentary Kona Shaved Ice, it was hard to choice what flavor to enjoy.Another event was featured here at Subaru of Grapevine for our future technicians.UTI Universal Technical Institute and Five Star Subaru aligned to provide insight on future students from UTI so they could see up close and personal as to what they can expect as a career in the automotive industry.Marcus Procter service manager had Damon English senior master tech at the dealership teach the class, “ All students asked great questions and were very interested in a career with Five Star Subaru’, quotes Damon. All in all it was a very fun weekend and brought a lot of smiles and community to our dealership. It is events like this that make “Subi” owners feel a sense of Love and relationship.

Subaru Rally Car Event

Second Annual Duck Race - Dee B

Grapevine Rotary Duck Race 2019 On Thursday, April 4th, 2,500 rubber ducks raced the lazy river of the Grapevine REC for prizes. There were plucked ducks, a lame duck and 1st, 2nd and 3rd Place winners. The Grapevine Rotary Duck Race raises money to support many projects that are important to our community. This includes providing scholarships to area high school seniors, feed our kids and computers for kids programs, placing flags on Main Street to honor our country, Canines for Companions and many other service projects Rotary does for our community and for the world. “Service above Self” is the mission of Rotary and the Duck Race is a great example of young and old coming together to have fun and to support all the great causes. This year, at the 2nd Annual Grapevine Rotary Duck Race we raised in excess of $25,000. We are grateful to Sam Pack Five Star Subaru of Grapevine and their financial support for Grapevine Rotary. This year at the Duck Race Five Star Subaru gave guests a chance to win a brand new Subaru!!! It is projects like these and many more that unite Subaru and Rotary together to help others in our community and throughout the world.

Five Star Subaru
Second Annual Duck Race

Share the Love Event with Grace - Dee B

GRACE has been a strong and beneficial service agency in our area for more than 30 years. The agency provides social services to nearly 5,000 people annually with emergency assistance, food, clothing, medical care, sheltering and sheltering assistance, and referrals to partnering agencies. Proceeds from the 2018-19 Subaru “Share the Love” campaign added $66,725 to this highly respected mission. GRACE is renowned for its services and its commitment to the community. The patrons of Five Star Subaru of Grapevine have shown their enormous support for this fine agency by selecting GRACE during the Subaru “Share the Love” Campaign. Five-Star Subaru donated $300 from each new car sale to GRACE. Five Star Subaru is incredibly proud of GRACE. The dedicated staff and volunteers use their resources to help meet the needs of the Grapevine community. We are looking forward to partnering with them again next year. We want to thank Sam Pack's Five Star Subaru dealership for all they do in partnering with us to help change so many people's lives for the better!!!

Five Star Subaru
Share the Love Event with Grace

Subaru Loves Pets in a big way - Dee B

Five Star Subaru of Grapevine Shares the Love with the Homeless Pets at Operation Kindness. Five Star Subaru of Grapevine and Operation Kindness, the original and largest no-kill animal shelter in North Texas came together this holiday season to raise money for their Stock Our Hospital campaign.“The goal of the “Stock Our Hospital” campaign is to help Operation Kindness replenish the medicine and medical supplies they use in caring for more than 5,000 homeless pets each year, “explains Dee Boyett, Public Relations Specialist for Five Star Subaru. “Five Star Subaru is donating $100 for every car sold in December for a total $10,000 gift. Thanks to its full-service hospital and medical team, Operation Kindness saves the lives of homeless pets that would otherwise be euthanized because costly surgeries or advanced medical services are needed to save their lives. Operation Kindness’ annual medical budget is $1.2 million, and they receive no government funding. In 2017, Operation Kindness completed or paid for 3,140 spays and neuters; Treated 529 cases of heartworms; Treated 2,083 cases of upper respiratory infections; and,363 orthopedic, ophthalmic and internal surgeries. “We’re so grateful for Five Star Subaru’s compassion and generosity,” says Jim Hanophy, Chief Executive Officer of Operation Kindness. “Thanks to you we’ll be able to say YES to many more animals who need us to save their lives and give them a second to snuggle, play and be happy with the people who will call them family.”

 Subaru Loves Pets in a big way

Grapevine/Colleyville Chamber Awards - Dee B

Colleyville Chamber Awards Corporation of the Year Nomination Sam Pack Five Star Subaru Grapevine: Sam Pack’s Five Star Subaru of Grapevine is one of the premier car dealerships on the stellar line-up of exceptional automobile showrooms on William D. Tate Avenue in Grapevine. In only two years at its location, Five Star Subaru has already become the number one Subaru dealer in all of North Texas. Five Star Subaru of Grapevine general manager Tony Hooman calls his people to provide exceptional customer support, financial guidance, and service after the sell. With an inventory of exceptional Subaru vehicles, and a wide variety of used cars, Five Star Subaru has the perfect match for anyone who visits their lot. Perhaps Subaru’s strongest promotional advantage is the focus on giving back to their communities they serve. This year, Five Star Subaru of Grapevine has chosen GRACE as the beneficiary of their “Share the Love” campaign, November 15 through January 2. During that period of time, $300 from the sale of each new Subaru will be donated to GRACE. GRACE is only the local beneficiary. Subaru supports the works of many great organizations nationwide, including the ASPCA, Make-A-Wish, Meals on Wheels and the National Park Foundation. In total, Subaru has raised more than $140 million for their charities since starting the “Stare the Love” program eleven years ago. This year, Subaru is sweetening the pot with the all-new three-row 2019 Subaru Ascent and the completely redesigned Subaru Forester. The staff at Five Star Subaru of Grapevine truly walks the walk with their charities. They promote the need and importance of their selected agencies by raising needed funds through the sales of their cars. Five Star Subaru also provides untold hours of volunteer service including, for GRACE, making the holidays merrier for those visiting GRACE Christmas Cottage and receiving toys, gifts and holiday trimmings for GRACE client families, and volunteering at the GRACE Food Pantry. Thank you for the opportunity to nominate Sam Pack Five Star Subaru Grapevine as the 2018 Corporation of the Year.

Grapevine/Colleyville Chamber Awards

2019 Subaru Ascent and Forester Launch Party - Dee B

On November 13th, Subaru Grapevine held a launch party for the 2019 Subaru Ascent and Forester. Featured at the launch party were appetizers, a local artist, violinist, and raffles. Items won during the raffle were yoga mats, Kleen Kanteens, blankets, towels, backpacks, and so much more. In addition, Subaru and local businesses donated items for a silent auction. All the proceeds from the silent auction went to Grace of Grapevine. This year, Grace is our charity of choice for Share the Love. From November 15th to January 2nd, anyone who buys or leases a new Subaru selects a charity of choice, and Subaru donates $250 to the selected charity. If the new Subaru owner chooses Grace, we at Five Star Subaru will donate an additional $50 totaling a donation amount of $300. We hope to see your support from the months of November to January. Not only will you be investing in one of the safest and most reliable cars, but you will be supporting your charity of choice.

2019 Subaru Ascent and Forester Launch Party

Five Star Subaru Grapevine "Operation Kindness" - Dee B

Five Star Subaru of Grapevine and "Operation Kindness" have teamed up to help more pets find their ‘happy’ in nice homes of Subaru owners. Sam Pack's Five Star Subaru recently demonstrated its generosity during a fundraising event and continues to portray its community support with Pet Adoptions throughout the year. A meaningful Pet Partnership is important to the dealership and the Subaru brand. Pet adoptions are a well-received initiative as the dealership engages in providing resources to help homeless pets find new homes with customers and dealership personnel. On September 27, 2018, Five Star Subaru dealership welcomed area donors into their Corporate Car Museum as hosts of a fundraiser to raise awareness for special needs at Operation Kindness in Carrollton, Texas. The Marketing Director of this compassionate organization, Lynn Handley, shares, “Operation Kindness does not receive any government funding and relies on grants, donations and adoption fees to provide medical care, and behavior support (for these needy animals).” Because of the vital support from partners like Subaru, Operation Kindness has helped 5,088 homeless animals find new loving homes this past year. As the original and largest "no-kill" shelter in North Texas, the operation serves as the go-to partner for 47 area municipal shelters and rescue organizations that have run out of space or do not have the medical resources to care for these animals. Since 1976, Operation Kindness and its generous donors and volunteers, like Five Star Subaru Grapevine, have saved the lives of more than 100,000 homeless pets. During the month of October, Five Star Subaru has been quite active with " Subaru Loves Pets" Events. Currently, the dealership is serving as a collection site seeking much-needed items and supplies for the dogs and cats housed at Operation Kindness. As customers walk through the front doors of the Five Star Subaru Grapevine dealership, they have the opportunity to make a contribution or order an item from Amazon. Having hosted 3 dog adoptions and 1 cat adoption already in the month of October, many of the dealership’s visitors were pleasantly surprised to learn Subaru had paid for their adoption fees during these recent events. The newly adoptive families posted photos of their adorable pets on social media outlets while others told happy stories of being Subaru owners with their "furever" friends. Five Star Subaru of Grapevine encourages Subaru owners to bring their pets while visiting the Service Center offering the special pups treats which are easily found on counters. There is always a warm and friendly atmosphere with a lot of smiles by people and pets alike. Subaru and Operation Kindness are the "purrfect" partnership! Beyond its reliable vehicle reputation, Subaru believes in family relationships while supporting the local community and its needs.

Five Star Subaru Grapevine "Operation Kindness"

We the Ladies of Grapevine Rotary - Deb H

We, the ladies of Grapevine Rotary, believe our mission is "Service above Self", and Five Star Subaru has done exactly that. We are so grateful to have them be a part of our team. Five Star Subaru partnered with us to make the Duck Race for Subaru Loves to Learn and together we raised over 18,000 and we are doing it again this year! Alongside that, Subaru of Grapevine is Partnering with Grace of Grapevine to feed the kids program this summer. Together through Share the Love program we hope to raise enough funds to help many children to make sure no child goes hungry. Dee Boyett joined our team 8 months ago and we certainly feel the "Love" from Subaru. Thank you Five Star Subaru for being a part of our community!

We the Ladies of Grapevine Rotary

Subaru Loves to Learn - Kayla R

Subaru loves to learn was in high gear today as Dee Boyett went to Uplift Grand School today to drop off 150 Science books to Mrs. Rubac's class. Mrs. Rubac said, " The kids were so excited they said they could not wait to come back to school the next morning to read their new science books donated by Five Star Subaru. Kids were quoted saying: "Can we keep the books?" "Can I have more than one to read?" " These books make Science fun!" Dee Boyett said the smiles and the excitement is one she will never forget. The kids were so engaged as each one read page after page! Thank you Five Star Subaru for showing our school what community looks like. Your concern and generosity for Subaru Loves to Learn was present today and we appreciate you very much! Sincerely, Mrs. Rubac's 4th-grade class

Subaru Loves to Learn

Subaru Loves to Learn - Rubac J

Subaru loves to learn was in high gear today as Dee Boyett went to Uplift Grand School today to drop off 150 Science books to Mrs. Rubac's class. Mrs. Rubac said, " The kids were so excited they said they could not wait to come back to school the next morning to read their new science books donated by Five Star Subaru. Kids were quoted saying: "Can we keep the books?" "Can I have more than one to read?" " These books make Science fun!" Dee Boyett said the smiles and the excitement is one she will never forget. The kids were so engaged as each one read page after page! Thank you Five Star Subaru for showing our school what community looks like. Your concern and generosity for Subaru Loves to Learn was present today and we appreciate you very much! Sincerely, Mrs. Rubac's 4th-grade class

Subaru Loves to Learn

The Leukemia & Lymphoma Society of North Texas - Danielle C

The Leukemia & Lymphoma Society of North Texas had the wonderful opportunity to partner with 5 Star Subaru for their Subaru Loves to Care Program. As one of 10 local retailers, 5 Star delivered 80 blankets and arts and crafts kits to Lonestar Radiation Oncology, while simultaneously delivering hope, warmth, and words of encouragement to those currently being treated and battling for their lives. The Leukemia & Lymphoma Society of North Texas is beyond grateful for the generosity and commitment of 5 Star Subaru not only for our mission but also to those in our community. We are honored to partner with a company that gives back to some of the most deserving people and brings light to the darkness of a cancer diagnosis. Thanks Dee! Danielle Chelf - Campaign Specialist-Light The Night

 The Leukemia & Lymphoma Society of North Texas

Suba Scout Summer Event - Allen R

Suba Scout Summer Event Subaru and the City of Grapevine have teamed up with the Boy Scouts of America. The local BSA Council Longhorn Council found a great partner in Sam Pack’s Five Star Subaru. Each year Longhorn Council holds community fundraising breakfasts and luncheons. Leaders from all over the metroplex join in support of the Scouting movement. This year something new happened, the Longhorn Council held a competition. For Eagle Scouts heading off to college, to make a video of themselves describing how their scouting experience has changed their lives and how it has made an impact on their futures. The Prize for the winners was $500 and $1000 college scholarships, generously provided by Subaru of Grapevine. After meeting with the Subaru team, we decided to take this new relationship and start a new annual event. SubaScouting! Subaru and the Longhorn Council along with a lot of help from the City of Grapevine put together an event celebrating scouting and Subaru’s mutual love of cars. For older scouts, the Automotive Maintenance Merit Badge is one of 134 merit badges available to Scouts. It requires learning all the ins and outs of maintaining a car of your own, from checking the transmission fluid, to how to change a tire. At the Subascouting event held at Meadowmere Park in Grapevine, 25 young scouts earned the Automotive Maintenance Merit Badge using showroom CrossTreks from Subaru, along with instructors who know the CrossTreks like the back of their hands. There were also fishing games, a mobile Rock Climbing tower, and kayaking on the lake, provided by the City of Grapevine. We look forward to putting this event next year, with growing attendance and continued partnership from Five Star Subaru and the City of Grapevine.

Suba Scout Summer Event

Cowtown Great American Cleanup - Allen R

Keep Fort Worth Beautiful wants to extend their most gracious thanks to the team of Sam Pack’s Five Star Subaru of Grapevine for participating in this year’s Cowtown Great American Cleanup. The Cowtown Great American Cleanup celebrated its 34th anniversary this year and is one of the largest litter cleanup events in Fort Worth. Volunteers from over twenty schools, numerous neighborhood associations, faith groups, and individuals joined together to make a difference in their communities. In all, more than 6,000 volunteers removed over 140,000 pounds of litter from local parks, waterways, and roadways. Sam Pack took a leadership role and cleaned up the Oakland Lake Park which was in desperate need of help. Additionally, Sam Pack Five Star Subaru of Grapevine exhibited at the Earth Party, a volunteer after-cleanup party that is also FortWorth’s largest green event. The party features lunch for volunteers, a variety of entertainment, and family-friendly activities. This year, the Kids Who Care, Inc. musical theatre performed original works from their Earth and Soul production and electric violinist Zuriel Mereck played a mesmerizing set. The Welman Project created a beautiful mural from repurposed materials with kids attending the event. Perhaps best of all, seven dogs found their forever homes. Earth Party is also a zero waste event, and participants helped divert nearly 90% of the waste away from the landfill. Subaru has established a Love Promise Community Commitment where they believe in being a positive force in something bigger and it all starts in their local communities. This year they made a positive difference in Fort Worth, and we are grateful for their partnership. Thank you Sam Pack Five Star Subaru of Grapevine and thank you for helping with all the Subaru gifts for pets, for all the shelter dogs that were adopted that day!!! Brandi Kelp, MS Environmental Planner Keep Fort Worth Beautiful Coordinator City of Fort Worth — Working together to build a strong community.

Cowtown Great American Cleanup

Kidd’s Kids - Allen R

Over the years, Kidd’s Kids has been approached by various companies who are interested in working with us. While I’m always thankful for the support, when making the decision to form a partnership, it’s important to connect with businesses that truly understand the mission of Kidd’s Kids and whose values align with ours. We want partners that are not only dedicated to Kidd’s Kids, but the community as a whole. Partners like Five Star Subaru. Subaru started the “Share the Love” campaign in 2008 and every year, during the Share the Love event, Subaru retailers across the country donate $250 from every car sold to various charities. Since the Share the Love event started, Subaru retailers have donated millions to charity organizations. But it’s not just about selling cars, it’s about giving back to their communities. In 2016, the Sam Pack Auto Group opened their first Subaru dealership in Grapevine and selected Kidd’s Kids as the recipient of Five Star Subaru’s Share the Love campaign. Not knowing much about car sales, I had no idea how many cars would be sold in 6 weeks. Imagine my surprise when Kidd’s Kids was presented with a $10,000 check! For the second year in a row, Five Star Subaru chose Kidd’s Kids as their charity of choice for Share the Love and informed us their goal was to beat the previous donation of $10,000. Well, they didn’t just beat it. They blew it out of the water and a few weeks ago, Kidd’s Kids was presented a check for $43,765! Kidd’s Kids is incredibly proud and thankful to partner with an amazing company like Five Star Subaru. Thanks to them, we can continue to “put a little love in your heart”! xo,Caroline

Kidd’s Kids

Lead Duck - Allen R

I just want to thank you again for sponsoring the First Annual Grapevine Rotary Duck Race this past April 5th. It was a huge success! Subaru really does love to Learn!!!! When Five Star Subaru agreed to be the “Lead Duck” sponsor, we had no idea (other than the financial donation), what that really meant. Subaru quickly became a part of the “duck team". Five Star Subaru helped promote the event on their website and Facebook page. Dee Boyett the PR person came to all the rotary events and helped promote the event. She even helped us with getting ducks adopted. Employees wore yellow “duck race” tee shirts at work and proudly engaged in every aspect of making this event a success. This is not typical of a sponsor and it’s a big part of what made the event so successful. We never expected such participation and time commitment from our lead sponsor and we can’t begin to tell you how much it meant to us that you Five Star Subaru was on our team. Thank you, thank you, thank you! We hope you’ll consider leading the ducks next year. Darlene Freed

Lead Duck


I would like to Thank Subaru for giving back to the community: Outstanding Customer Service in the Grapevine Texas area. Our Sale Rep. was outstanding very polite. From a simple hello, and sharing the love. Love my Subaru Thank you


Sammy Loves to Visit Five Star Subaru - Shannon T

Sammy Loves to Visit Five Star Subaru My daughter Sammy and I just love to visit Five Star Subaru of Grapevine. She loves the fact that almost everyone there knows her.We not only bought our Forester from your beautiful, brand-new Company, but we also have all of our Subaru’s serviced there. Sammy and her friends are in a group called #HEBRocks. We like coming to the dealership and painting rocks for all to see. We then post it on Facebook and anyone can join in the fun.When we found out from Dee Boyett, the customer relations lady, that Make-a-Wish Foundation was having some of their kids come to Five Star Subaru to play games and do some caroling, we wanted to join in the fun. Our group will be there to play games, paint and give inspirational quotes on rocks for the kids to take back to their hospital room. We are also bringing gifts to give to them.Sammy has Downs syndrome and to have a place that she can go to and have fun and feel so accepted, means the world to me.We love Five Star Subaru of Grapevine because it truly stands for the well-known phrase: “Love it is what makes a Subaru a Subaru."

Sammy Loves to Visit Five Star Subaru

Subaru Loves to Learn - Kayla B

Hi, My name is Kayla, and I came to Five Star Subaru of Grapevine to purchase a new Subaru.I was met by Dee, who showed me around the new dealership. She told me how great a vehicle Subaru is and how they are not only a reliable car, but how the organization works with the community. I proceeded to tell her that I was a teacher, and she said she would like to come to my classroom to tell my kids about Subaru and how important the automotive industry is to everyone.She showed up with all kinds of Subaru gifts for the children in my classroom.They loved the gifts and her stories of a career path at Subaru so much. My kids have very diverse backgrounds, so this was very encouraging to them.I bought a car that day, and I am very pleased to tell you Five Star Subaru cares about their customers and their community.

Subaru Loves to Learn

Meals on Wheels - Dee B

From the moment I met Iris Bruton it was "love at first sight." She is a woman after my own heartand has worked for Meals on Wheels for years. She loves to help people!!She invited me to be a guest speaker at a function to launch Share the Love Event last week. When she announced that I was with Five Star Subaru and that we had established a great relationship already, she was right. I spoke to the crowd about the fact that for the past nine years Subaru of America has helped Meals on Wheels deliver over 1.7 million meals to America's seniors. I also described how lonely many folks of the elderly community are and how important it is to raise awareness on helping the elderly. I was raised by my grandmother, and she played a very important role in my life. Needless to say there was not a dry eye in the house until I followed it up with this: “Now is an important time to buy a Subaru!!!”Several days later, Iris and I also gathered up our employees’ donations and Christmas cards and delivered them to various homes across the Metroplex.Don’t forget Subaru of America (in partnership with Five Star Subaru of Grapevine) is donating $250 to worthy charities – including Meals on Wheels – between now and January 2nd, 2018, for each new vehicle leased or purchased. Buy a Subaru today!

Meals on Wheels

Go Big, Go Small, Go Green - Sarah G

Texas Retailer Embraces Eco-Friendliness in Big and Small Ways At Sam Pack’s Five Star Subaru of Grapevine, TX, going green isn’t only for the big items — like quick-closing overhead doors and low-e windows — it’s also woven into small details, such as pet adoptions and festival bracelets. Sam Pack has been in the auto business for 37 years, and his auto group includes six dealerships, all bearing the Five Star name and located throughout the Dallas-Fort Worth Metroplex. Pack Auto Group dealerships are known for earning top honors. A year after opening its doors, the Subaru store is following suit with its Eco-Friendly Retailer certification. Going Big Car washes are a big deal at Five Star Subaru. Customers can drop by anytime for a complementary wash. Throw in washes for service appointments and new sales, plus redelivery appointments, and the gallons add up. How many washes a day? “I would say easily between 80 and 100,” says Dee Boyett, Customer Relations/Event Coordinator at Five Star. Enter the car wash system that uses reclaimed water. It’s one of Five Star’s biggest green additions, but far from the only one. Other highlights include photo cells on exterior light fixtures and highspeed overhead doors that reduce the loss of conditioned air. An electrical timer shuts down non-essential power at night — from computers to shop equipment — reducing after-hours power draw. High-speed overhead doors reduce loss of conditioned air and increase natural light in the service area. 5 additional eco-friendly advancements at Five Star Subaru • Programmable thermostats • Ceiling fans • Low-e windows • Low-flow fixtures • Comprehensive recycling program Going Small Boyett leads Five Star’s Green Team and is joined by four additional members from across the organization — Stephen, Tony, Debbie and Marcus. The team meets monthly and finds methods to use eco-friendly practices in even the smallest ways. Take the wrist bracelets used at Grapevine’s Fossil Fest last year. The retailer helped sponsor the event and provided entry bracelets for a children’s area. Rather than traditional disposable festival bracelets, Boyett found another option. The retailer provided bands made of recycled materials that the children can keep and wear again. Event coordinators “liked it so much, they’re going to do it again next year,” said Boyett. Reusable event bracelets made from recycled materials replace disposable wrist bands. Another fine detail is the paper used to line kennels at Five Star’s monthly pet adoption events. Boyett says it’s recycled. Green Future Five Star’s eco-display (above) mirrors a tree Outside the dealership sits a large tree and grassy area, a prime location for a pet-friendly space. The bench under the tree is made from recycled milk cartons. Plastics that don’t break down are troublesome in landfills but make an allweather, long-lasting material for outdoor furniture. Boyett says Green Team plans for the outdoor space include the addition of a pet station made from recycled materials and the inclusion of recycled litter bags. Green Feedback “It has been infectious,” Boyett says of Five Star’s eco-friendly efforts. She’s had staff members and customers thank her personally for the green practices.

Go Big, Go Small, Go Green

Subaru Loves To Learn Journey Learning Center - Mike G

Five Star Subaru of Grapevine Helps Journey Learning Center OpenIn keeping with the spirit of “Subaru Loves to Learn,” Five Star Subaru of Grapevine became a sponsor at a fundraiser recently that helped Journey Learning Center open its doors to a new home in Grapevine, TX.Mike Garabedian of Garabedian Properties hosted the fundraiser in October. Journey Learning Center is a non-profit 501-c3 organization that treats children with Autism Spectrum Disorder. Garabedian wanted to help this school get its formal start because his daughter attended the school when it was just a teacher in her home.The team came together and Five Star Subaru of Grapevine was proud to join in the mission with a sponsorship. A Back to the 80s Dance Party was held with world-renowned Richard Blade (KROQ, VH1, SiriusXM) emceeing the live music at the special event. Raffles, contests and a Red Carpet experience added to the evening’s festivities for the guests and sponsors attending at the Marq in Southlake.The event greatly assisted the Journey Learning Center to move from its two separate strip center locations to one combined space. This move will now provide for more space for the children, provide a safer environment and have additional space to begin an afterschool program for older children.

Subaru Loves To Learn Journey Learning Center

Sharing the Love with Kidd’s Kids - Brenda F

Last year Kidd's Kids was fortunate to be a beneficiary of Subaru's "Share the Love" campaign. We received a check for $10,000 which went to help us send children with a life-threatening conditions on a five-star trip to Disney World! Kidd's Kids provides hope and happiness by creating beautiful memories for these special children and their families on the all-expenses paid magical trip. Mr. Sam Pack and the entire dealership has worked with Caroline Kraddick, daughter of our late founder, legendary radio host, Kidd Kraddick, to once again partner with us for this year's Share the Love program. They support the community in so many ways and they took the time to allow us to educate them about what we do so that they can help us spread and the word about Kidd's Kids. We are so honored to have their support. We look forward to working with them for many years to come. Many thanks to everyone at the dealership for your incredible support!

Kidd's Kids
Sharing the Love with Kidd’s Kids

Subaru & LLS Bring Warmth To Cancer Patients - Alyssa W

On July 27, Sam Pack’s Five Star Subaru partnered with The Leukemia & Lymphoma Society (LLS) of North Texas to deliver warmth to patients battling cancer at Lonestar Radiology Oncology. Five Star Subaru generously donated 80 blankets along with a number of arts & craft kits to patients at the center. One of the patients even joined us for a photo opportunity and took home a blanket that day! As patients left their appointments they were surprised to see a new display set up in the waiting room where they could take home a bit of warmth & hope during a time when things may be unsure. Subaru supports the Leukemia & Lymphoma Society in their mission to cure leukemia, lymphoma, Hodgkin's disease, and myeloma, and to improve the quality of life of patients and their families. LLS and patients across the country thank Five Star Subaru for their generosity towards our community! Because of you, our patients feel supported through their treatment and in survivorship. Thank you, Five Star Subaru!

The Leukemia & Lymphoma Society
Subaru & LLS Bring Warmth To Cancer Patients