Frequently Asked Questions


Sales

Do you do car loans for people with bad credit?

Here at Sam Pack's Five Star Subaru, our friendly team of finance experts has experience working with customers from all walks of life. No matter what your credit situation looks like, they will do their very best to find a deal that suits your needs. Contact the team or just stop by and see us in Grapevine, TX today!

Do you sell used cars?

Most definitely! In addition to our quality new Subarus, Sam Pack's Five Star Subaru also boasts a great selection of reliable used cars, trucks, and SUVs from a number of different brands. Shop our inventory to find the one that's right for you, then stop on by to see us in Grapevine, TX today!

Which Subaru model has the most cargo space?

The largest Subaru vehicle is the Subaru Ascent. Boasting up to a Texas-sized 86.5 cubic feet of cargo space, it's the ideal choice to carry even the biggest crew. Schedule your test drive today to come check one out in person at Sam Pack's Five Star Subaru in Grapevine, TX today!

Which Subaru gets the best gas mileage?

The most fuel-efficient Subaru on the market is the Subaru Impreza, which can return up to 36 highway mpg. Or, if you have your heart set on a Subaru hybrid, check out the Crosstrek Hybrid, as it boasts a 90 MPGe rating and 480-mile total driving range.

Can I get a loan for a car if I'm self-employed?

Our finance team has experience working with customers from all walks of life. They can help you find a car that fits your needs while still staying within your budget. Give us a call today!

Do you have a military discount?

Subaru of America is offering eligible U.S. Military personnel and retirees a $500 bonus toward the purchase of a new Subaru.

Service

How do you tell tire size for a car?

The tire size for your vehicle and wheels can be found in two places: on the sidewall of your tire and inside the frame of the driver side door. If you need additional assistance with your tires or any other part of your car, don't hesitate to reach out to the friendly team at Sam Pack's Five Star Subaru in Grapevine, TX today!

How do you check transmission fluid?

It's a lot like checking your oil! With the engine warmed up, leave the car idling in park on a level surface. Pull out the dipstick, wipe it clean, replace it slowly, and then pull it back out. Check the fluid level-how high the fluid comes up on the dipstick-against the "full" and "low" or "fill" marks on the dipstick. If you need help with your transmission fluid or anything else with your car, feel free to schedule a service appointment with the friendly team at Sam Pack's Five Star Subaru in Grapevine, TX today!

How long does an oil change take?

Typically, you can expect an oil change to take around 30-45 minutes. While you wait, you can enjoy the amenities of our service lounge. Give us a call to schedule your oil change today!

How often should I get my brake fluid changed?

A good rule to follow is to have your mechanic check your brakes and brake fluid during every oil change. They'll be able to give you the best feedback on how your brakes are working and if they need new fluid. Most drivers find they need to change their brake fluid every four to five years.

What does it mean to bleed brakes?

Bleeding the brakes is a common procedure aimed at removing air from the hydraulic brake system on your vehicle. The process involves opening a valve to allow air (and some brake fluid) to escape under pressure.

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Google My Business Q&A Additions
Main Sales GMB Listing
Question 1: Which Subaru model has the most cargo space? Answer 1: The largest Subaru vehicle is the Subaru Ascent. Boasting up to a Texas-sized 86.5 cubic feet of cargo space, it's the ideal choice to carry even the biggest crew. Schedule your test drive today to come check one out in person at Sam Pack's Five Star Subaru in Grapevine, TX today!
Question 2: Do you sell used cars? Answer 2: Most definitely! In addition to our quality new Subarus, Sam Pack's Five Star Subaru also boasts a great selection of reliable used cars, trucks, and SUVs from a number of different brands. Shop our inventory to find the one that's right for you, then stop on by to see us in Grapevine, TX today!
Question 3: Do you do car loans for people with bad credit? Answer 3: Here at Sam Pack's Five Star Subaru, our friendly team of finance experts has experience working with customers from all walks of life. No matter what your credit situation looks like, they will do their very best to find a deal that suits your needs. Contact the team or just stop by and see us in Grapevine, TX today!
Service GMB Listing
Question 1: How do you check transmission fluid? Answer 1: It's a lot like checking your oil! With the engine warmed up, leave the car idling in park on a level surface. Pull out the dipstick, wipe it clean, replace it slowly, and then pull it back out. Check the fluid level-how high the fluid comes up on the dipstick-against the "full" and "low" or "fill" marks on the dipstick. If you need help with your transmission fluid or anything else with your car, feel free to schedule a service appointment with the friendly team at Sam Pack's Five Star Subaru in Grapevine, TX today!
Question 2: Can I keep driving with my check engine light on? Answer 2: While there may be some instances when continuing to drive with your check engine light on isn't a huge deal, it's always safest to have a professional take a look. Many of the issues it could be would be made much worse by continuing to drive with it. You don't want a minor issue to turn into a majorly expensive problem! Schedule a service appointment with the experienced team at Sam Pack's Five Star Subaru in Grapevine, TX today!
Question 3: How do you tell tire size for a car? Answer 3: The tire size for your vehicle and wheels can be found in two places: on the sidewall of your tire and inside the frame of the driver side door. If you need additional assistance with your tires or any other part of your car, don't hesitate to reach out to the friendly team at Sam Pack's Five Star Subaru in Grapevine, TX today!

Make an Inquiry

Five Star Subaru

2651 William D Tate Avenue
Directions Grapevine, TX 76051

  • Sales: 817-494-1049
  • Service: 817-494-1078
  • Parts: 817-203-8131

Hours

  • Monday 08:30am - 08:00pm
  • Tuesday 08:30am - 08:00pm
  • Wednesday 08:30am - 08:00pm
  • Thursday 08:30am - 08:00pm
  • Friday 08:30am - 08:00pm
  • Saturday 08:30am - 08:00pm
  • Sunday Closed